Privacy Policy

Last updated: June 15, 2026

BarChata Corp ("BarChata," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information across the BarChata ecosystem — including BarChata Social, BarChata Biz, BarNet, and BarNone.

1. Information We Collect

We collect information you provide directly, such as your name, email address, and (for venue partners) business name, address, phone number, and payment information processed securely through Stripe.

The BarChata Social app additionally collects your device’s precise location to verify venue check-ins (within approximately 150 meters), and content you create and share, including photos, videos, audio in video posts, direct messages, and other community content. We also collect a device identifier to deliver push notifications, and we track your Hearts balance and purchase history.

We automatically collect certain technical information, including log data, device information, IP addresses, and usage patterns to improve our platform.

2. How We Use Your Information

We use your information to create and secure accounts, verify check-ins and award Hearts, show relevant venues and events based on your location, enable messaging and social features, send push notifications, process transactions, and provide customer support. We do not sell your personal information to third parties, and we do not use your information for third-party advertising.

3. Hearts & BarPoints Data

Transaction data related to Hearts, BarPoints, and loyalty activity is stored securely and used solely to operate the BarChata loyalty ecosystem. This data may be shared with venue owners to whom it directly pertains.

4. Third-Party Services & Data Sharing

We share information with trusted service providers who help operate our platform: Supabase (database and authentication), Stripe (payment processing), Resend (transactional email), Expo (push notifications), and Google Places, Ticketmaster, and Unsplash (venue, event, and image information). These providers are contractually required to protect your data.

5. Data Retention

We retain account information for as long as your account is active. Stories/Vibes are removed after 48 hours, event-related chat messages are removed within 24 hours of the event ending, and notifications are removed after 7 days. You can delete your account at any time in the app (Me → Settings → Delete Account) or by request — see barchata.com/delete-account for the steps and exactly what is deleted and kept.

6. Security

We use industry-standard safeguards, including encryption, secure HTTPS connections, and row-level database security. No method of transmission over the internet is completely secure.

7. Your Rights (PIPEDA & GDPR)

Depending on your location, you may have rights to access, correct, or delete your personal data. Canadian users are protected under PIPEDA; EU users are protected under GDPR. To exercise these rights, contact us at the email below.

8. Cookies & Website Analytics

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.

On barchata.com and our web apps we run our own first-party analytics to understand how our websites are used and to improve them. When you visit, we record the pages you view, the buttons and links you click, the website that referred you, your device type, browser, screen size and language, your IP address, and an approximate location (city, province or state, and country) derived from your IP address. A random visitor ID stored in a cookie (bc_vid) connects visits from the same browser, and a short-lived visit cookie (bc_sid) expires after 30 minutes of inactivity. If you later create a BarChata account, your earlier visits from that browser may be linked to your account. We never record what you type into forms.

Full IP addresses are kept for 30 days for security and fraud prevention and are then shortened so they no longer identify you. Detailed analytics are kept for 13 months. This data is never sold, is not used for third-party advertising, and is only available to authorized BarChata staff.

If your browser sends a Global Privacy Control or Do Not Track signal, we only count your visit and do not store an IP address, visitor ID or city. Visitors in Quebec, the European Economic Area, the United Kingdom and Switzerland are asked for consent first; if you decline, your visit is only counted in the same way. To change your choice, clear the bc_consent cookie for barchata.com in your browser, or contact us.

9. Age Requirements

BarChata Social is a nightlife and social app and is not directed at, or intended for use by, children. You must be at least 18 years old, or the legal drinking age in your jurisdiction (whichever is greater), to create an account and use the app.

10. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@barchata.com or BarChata Corp, Toronto, Ontario, Canada.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our apps or by email.