Delete your BarChata account
Last updated: October 5, 2026
This page explains how to delete your BarChata Social account (developer: BarChata Corp) and what happens to your data. You can do it yourself in the app, or ask us to do it for you.
Option 1: Delete in the app (instant)
- Open the BarChata app and sign in.
- Tap Me, then the gear icon to open Settings.
- Tap Delete Account and confirm.
Your account is deleted right away and you are signed out on that device.
Option 2: Ask us to delete it
No longer have the app, or can’t sign in? Email us from the address on your account and we will delete it for you.
Or write to support@barchata.com with the subject “Delete my BarChata account” and include your username and the email on the account. We may ask you to confirm the request from that email address so no one can delete your account but you. We complete requests within 30 days, usually much sooner, and email you when it’s done.
What we delete
- Your sign-in (email and password) — you can no longer log in.
- Your profile details: name, username, photo, bio, city, email, phone number and push notification token.
- Your posts, stories, Vibes, comments, venue reviews and ratings.
- Your messages in venue and event chats.
- Who you follow and who follows you.
- Your check-in history, Hearts and reward activity, receipt scans and promo redemptions.
What we keep, and for how long
- An anonymous placeholder. A blank record labelled “Deleted user” with no name, email, phone or photo, so conversations and threads you took part in don’t break. Direct messages you sent may stay visible to the people you sent them to under that label.
- Business records belonging to venues. If you worked for or with a venue (for example created an event or approved an order), the venue keeps that record, but your name is removed from it.
- Records we must keep by law. Payment and tax records for venue subscriptions are kept for as long as Canadian tax law requires (up to 7 years).
- Backups. Deleted data may remain in encrypted backups for up to 30 days before it is overwritten.
Venue owners (BarChata Biz)
Deleting your Social account does not delete a business you own. To close a venue account, cancel a subscription, or transfer a franchise group to someone else, email support@barchata.com. If your account owns a franchise group, transfer ownership before deleting so the business and its venues are not affected.
Questions
See our Privacy Policy or contact privacy@barchata.com. BarChata Corp, Toronto, Ontario, Canada.